Privacy Policy

Last updated: January 15, 2026

Shigro (“we”, “our”, “us”) operates the Shigro grocery delivery mobile application and website. This Privacy Policy explains how we collect, use, share, store, and protect your data as required under Google Play’s Data Safety Guidelines and applicable laws.

1. Data We Share With Third Parties

We may share the following categories of data with external partners, analytics providers, security vendors, and communication service providers strictly for operational purposes:

1.1 App Info & Performance

• Crash Logs – shared for app functionality, analytics, developer communication, fraud prevention, security, compliance, advertising/marketing, personalisation, and account management.
• Diagnostics – shared for app functionality, analytics, developer communication, fraud prevention, security, compliance, advertising/marketing, personalisation, and account management.

1.2 App Activity

• App Interactions – shared for app functionality, analytics, developer communication, fraud prevention, security, compliance, advertising/marketing, personalisation, and account management.

2. Data We Collect

Your data may be collected when using the Shigro app, creating an account, or engaging with app features.

2.1 Personal Information

• User IDs – collected for app functionality, analytics, developer communication, fraud prevention, security, compliance, advertising/marketing, personalisation, and account management.
• Race & Ethnicity (Optional) – used for personalisation, analytics, and communication features.
• Political or Religious Beliefs (Optional) – used for analytics, app functionality, and personalisation.
• Sexual Orientation (Optional) – used for personalisation, analytics, and security verification.

2.2 Health & Fitness Data

• Fitness Information (Optional) – collected for app functionality, analytics, communication, compliance, security, personalisation, and advertising/marketing.

2.3 Contacts Data

• Contacts (Optional) – collected only when you grant permission; used for app functionality (e.g., referrals), analytics, personalisation, communication, security, and account management.

3. Data Deletion

You may request deletion of your account and all associated data at any time using the following link:

Request Account & Data Deletion

We are currently working to provide an in-app data deletion feature. Some data may also be automatically deleted over time as per our internal policies or legal requirements.

4. Security Practices

Google Play has identified the following security practices related to our app:

• Data is not encrypted in transit
• Your data may be transmitted over unsecure connections

We are actively improving these security measures in future updates.

5. How We Use Your Data

We use collected data to:

• Operate and improve app functionality
• Provide personalised recommendations
• Analyze usage and app performance
• Enhance customer communication
• Prevent fraud and ensure security
• Manage your account
• Support targeted or contextual advertising
• Comply with legal standards

6. Your Rights

You may have the right to:

• Request access to your data
• Update or correct your information
• Request deletion
• Withdraw consent for optional data fields
• Restrict certain processing

7. Children's Privacy

The Shigro app is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

8. Third-Party Services

We may use analytics services, crash reporting tools, advertising partners, and communication tools. These partners follow their own privacy policies.

9. Changes to This Privacy Policy

We may update this policy from time to time. Continued app use means acceptance of updates.

10. Contact Us

If you have any questions regarding privacy or data usage, contact us at:

Email: support@shigro.com

Website: https://shigro.com/privacy-policy